Privacy Policy for Metro Taquero Mobile App
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Last Updated: 2/20/2025
This Privacy Policy describes how personal information is collected, used, and disclosed when you download and use the Metro Taquero Mobile App (the “App”), and the choices and rights you have to protect your personal information collected via the App.
Metro Taquero (“Merchant”) is responsible for the personal information collected when you use the App. The App uses technology provided by Toast, Inc. (“Toast”). To learn more about Toast’s privacy practices, please visit Toast’s Privacy Statement.
Personal Information Collected Via the App
The App may collect the following categories of personal information:
- Contact information: Name, email, phone number, and address.
- Orders and order history: Items ordered, order date and time, order amounts, delivery locations, tips, order frequency, favorite locations or menu items, and preferences submitted with orders.
- Payment information: Payment card details, Apple Pay, Google Pay, or other payment information you provide.
- Precise location: If enabled, the App may collect your precise location to show nearby restaurants, map views, and location-based alerts. You can disable this in your device settings.
- Rewards program and gift cards: Information related to rewards participation, points balance, redemptions, gift cards received or sent, and gift card balances.
- Device and usage information: Device type, browser type, IP address, device identifiers, language settings, carrier, general location, pages viewed, time spent, clicks, scrolls, interactions, and crash reports.
How Your Personal Information Is Used
Merchant may use your personal information for the following purposes:
- To provide the App and its features: Including account access, authentication, order processing, saved preferences, transactions, loyalty benefits, and location-based features.
- To personalize your experience: Including recommendations for restaurant locations, menu items, and notifications based on your orders and preferences.
- Troubleshooting and App improvement: To analyze performance, identify and fix errors, improve App functionality, and create aggregated or anonymized business insights.
- To improve Merchant’s offerings: Including analyzing user selections and preferences, market research, and identifying growth opportunities.
- Marketing and advertising: To send marketing communications by email, text, or other channels, and to advertise on third-party websites and platforms.
- Compliance and protection: To comply with legal obligations, enforce terms, protect the App, and investigate fraud, abuse, or unlawful activity.
These uses outside the App are examples and may not reflect all the ways Merchant uses personal information outside the App. For more information, please contact Merchant directly.
How Your Information Is Shared
Personal information collected via the App may be shared as follows:
- With Toast: Because the App is operated by Toast, information provided through the App may be hosted and stored by Toast on Merchant’s behalf.
- With service providers: Including hosting, communications, cybersecurity, payment processing, identity verification, fraud prevention, and customer relationship management providers.
- Sharing initiated by Merchant: Information may be shared with delivery partners, loyalty program partners, advertising partners, and others selected by Merchant.
- Authorities and others: Information may be shared when required by law or when necessary to protect legal rights, safety, or the integrity of the App.
Your Privacy Choices
- Access or update your information: You may access and correct your account information through the App.
- Delete your account: You may delete your account by following the instructions in the App settings.
- Advertising controls: To disable third-party advertising pixels and similar technologies, visit the privacy page in your App settings.
- Additional rights: Merchant may offer additional rights and choices depending on applicable law. Please contact Merchant directly for more information.
Do Not Track: Some browsers send “Do Not Track” signals. The App does not respond to these signals. To learn more, visit www.allaboutdnt.com.
Changes to This Privacy Policy
This Privacy Policy may be modified at any time. You will be notified of any material changes in accordance with applicable laws.
Contact Us
For questions about the privacy practices described in this Privacy Policy, please contact Metro Taquero at:
themexicanandmetro@gmail.com
California Addendum
This California Addendum applies only to California residents and supplements the Privacy Policy for the Metro Taquero Mobile App in accordance with the California Consumer Privacy Act (“CCPA”).
CCPA Categories of Personal Information
| Category | Collected | Primary Purposes | Key Disclosures | Can You Limit Sharing? |
|---|---|---|---|---|
| Identifiers (name, email, IP address) | Yes | Provide the App, personalize experience, troubleshoot and improve | Toast and service providers | No |
| California Customer Records information | Yes | Provide the App, personalize experience, troubleshoot and improve | Toast and service providers | No |
| Protected characteristics | No | N/A | N/A | N/A |
| Commercial information | Yes | Provide the App, personalize experience, troubleshoot and improve | Toast and service providers | No |
| Professional or employment-related information | No | N/A | N/A | N/A |
| Biometric information | No | N/A | N/A | N/A |
| Internet or other electronic network activity | Yes | Provide the App, personalize experience, troubleshoot and improve | Toast and service providers | No |
| Geolocation data | Yes | Provide the App, personalize experience, troubleshoot and improve | Toast and service providers | No |
| Audio, visual, thermal, olfactory, or similar information | No | N/A | N/A | N/A |
| Education records | No | N/A | N/A | N/A |
| Inferences about preferences and behavior | Yes | Provide the App, personalize experience, troubleshoot and improve | Toast and service providers | No |
Additional California Rights
- Information: You may request information about how your personal information is collected, used, and disclosed.
- Access, correction, and deletion: You may request access to your personal information, correction of inaccurate information, or deletion where permitted by law.
- Limits apply: These rights are subject to the scope and limitations of the CCPA, including available exceptions.
Sensitive Personal Information
- Precise location: If enabled, the App may collect your precise location for location-based features. You may disable this at any time in your device settings.
- Dietary and dining preferences: If submitted, this information may reveal allergies, accessibility needs, or religious beliefs, and may be used to better serve your needs and preferences.
California residents may have the right to limit the use of sensitive personal information beyond certain permitted purposes. In general, this information is used only to provide and personalize the App.
Personal Information Retention
Personal information is retained for as long as necessary to allow access to and use of the App, and for a reasonable period thereafter for the purposes described in this Privacy Policy. Information will be deleted or destroyed when continued retention is no longer reasonably necessary and proportionate under applicable law.
US State Law Addendum
This US State Law Addendum applies to personal information collected via the App that relates to residents of Virginia, Colorado, Connecticut, Texas, Montana, Oregon, and Utah, where applicable consumer privacy laws apply.
Additional Rights Under US State Privacy Laws
- Information: You may have the right to obtain information about how your personal information is collected, used, and disclosed.
- Access, correction, and deletion: You may have the right to request access to your personal information, correct inaccurate information, or delete information no longer needed for a permitted purpose.
- Verification: You may be asked to provide information to confirm your identity before a request is processed.
- Appeal rights: If you are not satisfied with how your request was handled, you may contact Merchant to appeal or submit a complaint.
Sensitive Personal Information
- Precise location: If you enable location services, the App may collect precise location to support location-based features. You can withdraw consent at any time in your device settings.
- Dietary and dining preferences: If you choose to submit dietary or dining preferences, you consent to Merchant using that information to better serve your needs. You can withdraw consent at any time by deleting that information from your profile.
Withdrawal of consent will not affect uses of your information that occurred before consent was withdrawn.
Personal Information Retention
Personal information is retained for as long as necessary to provide access to and use of the App, and for a reasonable time thereafter for the purposes described in this Privacy Policy. Information will be deleted or destroyed when continued retention is no longer reasonably necessary and proportionate under applicable law.